Property Amenities

Property services

  • Express check-in
  • Elevator/lift
  • 24-hour front desk
  • Beach umbrellas
  • Conference space
  • Porter/bellhop
  • Tours/ticket assistance
  • Beach sun loungers
  • Dry cleaning/laundry services
  • Smoke-free property
  • Luggage storage
  • Hair salon
  • Concierge services
  • Beach towels
  • Multilingual staff

Food and drink

  • Beach bar
  • Poolside bar
  • Health club
  • Breakfast available (surcharge)
  • Snack bar/deli
  • Wedding services

Activities

  • Fitness facilities
  • Fitness facilities (surcharge)
  • Steam room
  • Outdoor pool
  • Outdoor pool (surcharge)
  • On private beach

Business services

  • Business center
  • Meeting rooms

In-Room Amenities

Food and drink

  • Refrigerator

Services

  • Daily housekeeping

Features

  • Individually furnished
  • Individually decorated
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe
  • In-room safe (laptop compatible)
  • In-room safe (surcharge)
  • Blackout drapes/curtains
  • Desk
  • Shower only
  • Wheelchair accessible

Media and electronics

  • Phone
  • Ceiling fan
  • Television
  • Television (surcharge)
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time

Bathroom

  • Towels provided
  • Free toiletries
  • Hair dryer
  • Designer toiletries

Bedding and linens

  • Linens provided
  • Premium bedding

Reviews

Pier House Resort & Spa

3,338 Reviews #24 of 56 hotels in Key West

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    2194
  • Very Good
    662
  • Average
    232
  • Poor
    118
  • Terrible
    133

Recent Reviews

Garrett H wrote a review on April 29, 2024 Jenks, Oklahoma
Trip Type: Couples

Hotel was very nice, we stayed in the spa building which is towards the back of the property. private beach was clean.

Hotel was very nice, we stayed in the spa building which is towards the back of the property. private beach was clean and staff were very friendly! We enjoyed our stay and will definitely be back...
Olga K wrote a review on April 26, 2024 Merrick, New York
Trip Type:

Not worth the money

Great location, private beach and pool. However it is overly pricey for the following reasons- poor service ( there was some construction which we were never made aware of, inattentive pool staff...
ren f wrote a review on April 24, 2024
Trip Type:

I guess they did not care about me or the 3079.93 they lost

Would love to leave my experience with them but I never received a return call to speak with an ON SITE person about the various rooms. I left emails and messages with Yvonne but never received the...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.