Property Amenities

Property services

  • Express check-in
  • Elevator/lift
  • 24-hour front desk
  • Beach umbrellas
  • Conference space
  • Porter/bellhop
  • Tours/ticket assistance
  • Beach sun loungers
  • Dry cleaning/laundry services
  • Smoke-free property
  • Luggage storage
  • Hair salon
  • Concierge services
  • Beach towels
  • Multilingual staff

Food and drink

  • Beach bar
  • Poolside bar
  • Health club
  • Breakfast available (surcharge)
  • Snack bar/deli
  • Wedding services

Activities

  • Fitness facilities
  • Fitness facilities (surcharge)
  • Steam room
  • Outdoor pool
  • Outdoor pool (surcharge)
  • On private beach

Business services

  • Business center
  • Meeting rooms

In-Room Amenities

Food and drink

  • Refrigerator

Services

  • Daily housekeeping

Features

  • Individually furnished
  • Individually decorated
  • Private bathroom
  • Private bathroom (not in room)
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe
  • In-room safe (laptop compatible)
  • In-room safe (surcharge)
  • Blackout drapes/curtains
  • Desk
  • Shower only
  • Wheelchair accessible

Media and electronics

  • Phone
  • Ceiling fan
  • Television
  • Television (surcharge)
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • Free WiFi (limited) device count
  • Free WiFi (limited) duration
  • Free WiFi (limited) time

Bathroom

  • Towels provided
  • Free toiletries
  • Hair dryer
  • Designer toiletries

Bedding and linens

  • Linens provided
  • Premium bedding

Reviews

Pier House Resort & Spa

3,341 Reviews #24 of 56 hotels in Key West

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    2195
  • Very Good
    662
  • Average
    232
  • Poor
    119
  • Terrible
    133

Recent Reviews

Nancy B wrote a review on May 11, 2024
Trip Type:

Disappointing and over-priced!

Our stay at Pier House was a sub-par experience, from check-in to check out for our 2 night stay. Had the hotel not already charged us for one night, we would have left upon arrival for alternative...
Paul B wrote a review on May 10, 2024 Norfolk, Virginia
Trip Type:

Pier House

We have been traveling to Key West for over 30 years. About ten years ago we decided to stay at the Pier House and it was a decision we regret not making 20 years ago. I have learned that you get...
Garrett H wrote a review on April 29, 2024 Jenks, Oklahoma
Trip Type: Couples

Hotel was very nice, we stayed in the spa building which is towards the back of the property. private beach was clean.

Hotel was very nice, we stayed in the spa building which is towards the back of the property. private beach was clean and staff were very friendly! We enjoyed our stay and will definitely be back...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.